Privacy Policy
Last updated: February 18, 2026
1. Introduction
Kuberan AI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accounting platform and website at kuberan.ai (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and billing information. For accountant accounts, we may also collect your professional designation and firm details.
Client Financial Data
As an accounting platform, our Service processes financial data including transactions, invoices, bank statements, payroll information, and tax-related documents that you upload or enter into the system.
Usage Data
We automatically collect information about how you interact with the Service, including pages visited, features used, and error logs. This data is used to improve the Service and troubleshoot issues.
3. How We Use Your Information
- To provide and maintain the Service
- To process your financial data as directed by you
- To provide AI-powered document processing and categorization
- To send you important updates about the Service
- To provide customer support
- To improve the Service and develop new features
- To comply with legal obligations including Canadian tax law
4. Data Storage & Security
All data is stored on servers located in Canada in compliance with Canadian data residency requirements. We use industry-standard encryption (AES-256) for data at rest and TLS 1.2+ for data in transit. Access to data is restricted to authorized personnel only and is protected by multi-factor authentication.
5. Data Sharing
We do not sell your personal information or your clients' financial data. We may share data with trusted third-party service providers who assist us in operating the Service (e.g., cloud hosting, payment processing), subject to appropriate data processing agreements. We may disclose information if required by law or to protect our legal rights.
6. AI & Machine Learning
Our AI features process your documents and transaction data to provide categorization suggestions. AI learning is scoped to individual client workspaces and is not shared across different accounts. You can review and correct all AI suggestions before they are applied to your books.
7. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent for non-essential data processing
- Request deletion of your data (subject to legal retention requirements)
- Export your data in a portable format
8. Data Retention
We retain your data for as long as your account is active. After account deletion, we retain data for 30 days to allow for recovery, after which it is permanently deleted. Certain financial records may be retained longer as required by Canadian tax law.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@kuberan.ai or write to us at our Toronto, Ontario office.